Q. |
What is included with
the flat rate $12.00 answering plan? |
A. |
Our $12 per month plan is
our basic answer only service providing up to 20
concurrent callers the ability to receive a single
recorded announcement up to 5 minutes in length.
Updateable remotely through any phone this plan is
perfect for single screen and twin theatres, art houses,
live stage production theatres and other single title
venues requiring simple, straight-forward delivery of a
recorded message! |
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Q. |
Is the Call My Cinema
announcement system a piece of hardware equipment I
purchase and install in my theatre or a service? |
A. |
Call My Cinema
Announcement products are service-based solutions which
operate from our data centers and require absolutely no
expensive hardware purchases. Because our services
are provided from our data centers, they operate without
the need of installing additional telephone lines,
needing to find a place to put the "box" or additional
wiring. Additionally, our announcement services
continue to work for you 24-hours a day even if you
experience a power interruption or communication outage! |
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Q. |
I want to setup
service. How do I make my calls go to the
announcement service? |
A. |
Our system is flexible!
There are many ways to route your calls.
- The simplest and
quickest is to setup call forwarding from your
telephone number you want answered to the unique
announcement telephone number we assign to you with
your service. This option still leaves a
traditional line into your business for outgoing
calls. Because all incoming calls are
immediately forwarded to our call center, only a
single line is needed and your callers will never
get a busy signal if someone else is calling in or
you are making a call out!
- We can port1
your existing telephone number to our service.
Once completed your original telephone number takes
the place of the telephone number we initially
assigned. There is no need to maintain even a
single telephone line for movie information purposes
and this solution provides the ultimate in economy
by reducing your monthly telephone bills!
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Q. |
I want my callers to
have the option to reach myself or someone on my staff,
not just get recorded information. Can your system
handle this? |
A. |
Yes! Our system is
flexible and can be customized to your unique needs!
Callers can be given the option to have their calls
transferred to one or more telephones in the same or
different locations or to another pre-programmed number
such as your office line or cellular telephone.
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Q. |
In your FAQ's you
mention calls can go to more than one location.
Can you elaborate on this? |
A. |
Our system can be
programmed to allow a caller choosing an option to speak
to a person to have their call ring at one, select, or
all of your locations and/or numbers you request.
When combined with our VoIP telephone services for your
cinema no additional telephone lines are required!
With select optional equipment you can call from cinema
to cinema for FREE and even see if someone at
another location is on the phone regardless of
geographic locations! |
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Q. |
Is caller I.D.
supported? |
A. |
Absolutely! While
calls answered by our automated system do not present
the opportunity to ring or display this information on a
telephone set unless optional call transfer features are
utilized, caller I.D. information is recorded for every
call. This information is correlated and utilized
to provide statistical monthly data reports of number of
calls processed, unique and repeating callers and more!
Depending on the market and price plans chosen, caller
I.D. may be number only or name and number delivery
(where available) |