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CASE STUDY:
Multi-Location
Small to Mid-Size
Independent Operator
Multiple Telephone Lines for
answering announcements using proprietary hardware.
Additional telephone lines for
office and fax purposes.
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Background:
Due to the saturation of most
larger markets by the "big guys", most small to mid-size
operators have cinemas in smaller to medium-sized cities and
towns. Unfortunately with the smaller metropolitan and
rural areas, local phone companies voice mail offerings are
usually limited or impractical for the needs of delivering
specific information to callers. Additionally the size of
your business requires additional phone lines for offices and
other needs. Your business has exceeded the usefulness of
single line and small office solutions, however, the cost
associated with equipping each location with business systems
and the cost of monthly telephone services into multiple
locations exponentially makes for expensive installation and
ongoing monthly utility costs.
To remedy the inflexibility of
telephone company voicemail systems most operations are faced
with purchasing expensive call announcement hardware as well as
a number of additional telephone lines to support simultaneous
incoming calls.
Caveats When It's Slow:
- You are paying
for very expensive equipment which sits idle.
ROI is dissatisfactory.
- Telephone lines
are sitting idle! Too few lines and
callers can't get through, too many and you are
paying for blue sky and padding telephony
companies profits.
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Caveats When It's Busy:
- Busy movie
times still get busy signals! Despite the
best planning and volume forecasting, unless
money is no object and your company can afford
many additional lines, peak periods will still
busy-out equipment with potential customer loss.
- Authorized
callers and managers are unable to get a "live"
person as during heavy periods and rushes,
everyone is indeed busy.
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Call My Cinema eliminates ALL of
these problems economically!
- Calls Answered on
the FIRST Ring with no busy signals!
- Office calls can be
directed by touch-tone.
- Make outbound calls
at the same time!
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- Update Your Announcements
Remotely
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